Location: 199 Raymond Road, Sudbury, Massachusetts
Mailing Address: P.O. Box 111, Sudbury, Massachusetts  01776
Directions: Heading East of Route 20, take your first right after the Sudbury Police Station.  Heading West on Route 20, take your first left after the Lotus Blossom, Chinese Restaurant.  The Sudbury Water District is approximately 1/4 mile down Raymond Road on the right side - small green and brick building across from Feeley Park. 
Telephone: 978-443-6602
Fax: 978-443-9587
E-mail Address: customerservice@sudburywater.com

After Hours Emergency Contact Information
An experienced field technician is on-call 365 days per year to address emergency after-hour matters. Should you observe a water emergency beyond regular business hours simply contact the Sudbury Police Department at (978) 443-1042 who will page and dispatch on-call technician.

EMAIL
Modern-technology has made possible a means of communicating with the District directly by way of email. We have found this to be an incredible asset to our consumers. Approximately 30% of our customers have subscribed and use this tool on a daily basis.

In the event of an emergency or if important information develops, we are able to transmit an email to subscribers immediately. Customers can also access our website. We use this as a means of supplying important information to our customers easily and rapidly, including our latest water quality tests, frequently asked questions and explanations of the rules and regulations of the District.

To register with our email database email us and include your name, address, telephone number and email address. Changes to an existing email address can only be made via email and should also include your name, street address, former email address and new email address. Information provided on a remittance invoice regarding email changes or additions will be disregarded.

SPAM Policies
Many (if not all) email providers use SPAM blockers (mail abuse prevention systems) in an effort to stop nuisance mail messages. If you are currently registered as an email subscriber and have not received a transmission from our office in recent months your SPAM Blocker or SPAM Filtering System is the most likely culprit. Existing and new subscribers wishing to receive important information such as water main breaks, flushing schedules, emergency water situations, etc., must contact your email provider to guide you through the proper steps to add our email address to your personal list of acceptable mail or train your SPAM Filtering System to accept mail from customerservice@sudburywater.com.

 Elected Officers
Moderator: Robert Coe Term Expires 2011
District Clerk: Craig Blake Term Expires 2011
Treasurer: Richard Thompson Term Expires 2011
Commissioners: Williajm J. Cossart Term Expires 2011
  Lee H. Goodstone Term Expires 2012
  Robert H. Sheldon Term Expires 2013
 Personnel
Superintendent: Albert Renzi, Jr.
     
Field Technicians: Patrick Carroll - Foreman
  James Jackson
  Edward McAuliffe
  John McConnon
  Robert Gassett, Jr.
   
Office Personnel: Karen Moretti - Assistant Treasurer  
  Renee Adams - Customer Service Manager