Contact

Contact

Sudbury Water District
199 Raymond Road
Sudbury, Massachusetts

Mailing Address
P.O. Box 111
Sudbury, Massachusetts 01776

Directions
Heading East of Route 20, take your first right after TD Bank. Heading West on Route 20, take your first left after the Lotus Blossom, Chinese Restaurant. The Sudbury Water District is approximately 1/4 mile down Raymond Road on the right side – small green and brick building across from Feeley Park

Phone: 978-443-6602
Fax: 978-443-9587
Email: customerservice@sudburywater.com

 

After Hours Emergency Contact Information
An experienced field technician is on-call 365 days per year to address emergency after-hour matters. Should you observe a water emergency beyond regular business hours simply contact the Sudbury Police Department at 978-443-1042 who will page and dispatch on-call technician.

 
Email

Modern-technology has made possible a means of communicating with the District directly by way of email. We have found this to be an incredible asset to our consumers. Approximately 30% of our customers have subscribed and use this tool on a daily basis.

In the event of an emergency or if important information develops, we are able to transmit an email to subscribers immediately. Customers can also access our website. We use this as a means of supplying important information to our customers easily and rapidly, including our latest water quality tests, frequently asked questions and explanations of the rules and regulations of the District.

To register with our email database email us and include your name, address, telephone number and email address. Changes to an existing email address can only be made via email and should also include your name, street address, former email address and new email address. Information provided on a remittance invoice regarding email changes or additions will be disregarded.

 
SPAM Policies

Many (if not all) email providers use SPAM blockers (mail abuse prevention systems) in an effort to stop nuisance mail messages. If you are currently registered as an email subscriber and have not received a transmission from our office in recent months your SPAM Blocker or SPAM Filtering System is the most likely culprit. Existing and new subscribers wishing to receive important information such as water main breaks, flushing schedules, emergency water situations, etc., must contact your email provider to guide you through the proper steps to add our email address to your personal list of acceptable mail or train your SPAM Filtering System to accept mail from customerservice@sudburywater.com.

 
Elected Officials

Moderator
Robert E. Coe – Term Expires 2018

District Clerk
Susan O’Connor – Term Expires 2018

Treasurer
Thomas Travers – Term Expires 2018

Commissioners
Robert H. Sheldon – Term Expires 2019
Joshua M. Fox – Term Expires 2020

 
Personnel


Operations Manager
Edward McAuliffe

Field Technicians
Patrick Carroll, Foreman
James Jackson
Michael Hatch
Robert Gassett, Jr.
Jackson Keane

Office Personnel
Karen Moretti, Assistant Treasurer/Records Access Officer
Renee Adams, Customer Service Manager